It will indicate if Webcam was skipped or tested. and then be presented with a results screen. The Creator's Update (v1709) solves a few other issues with "Exclusive mode" (where 1 app takes control of a device and no others can see it) so ensure you are up-to-date first.Īfter the first set of tests (~7 minutes) you can say "no" to additional RAM tests. but it's a no brainer to do the latest Windows 10 update anyway. This shouldn't affect you as you are using the generic imaging-device drivers. There was an issue just before Windows 12-month anniversary update called "webcam-gate" that blocked many 3rd party webcams. You have done most of the right steps to check/resolve so far but I will re-iterate them here it will install as "Integrated Webcam" instead: I usually re-format the DELLs to vanilla Windows 10 as soon as they hit my desk - all functions work. In fact, a quick visual shows that 4 users have a post-it stuck over it, so there maybe not be hardware/software key to disable it either. 15 listed the webcam as "imaging device".I just got powershell to sweep the office DELL's: The commenters are correct that it is not normal for it to disable in device manager. System Configuration > Miscellaneous Devices > Enable Camera. Access to the camera is enabled in Windows 10's privacy settings.į12 on boot.Dell's PC Diagnostics 40 minute scan didn't find any webcam related issues.Updating to the latest Chipset 16.400.3601 seemed to have no effect, but bizarrely my AMD settings report version -161206a-313192C-Dell.Updating to the latest BIOS A12 had no effect.Uninstalling drivers for Integrated Webcam makes it disappear from Device Manager after rebooting.Updating drivers for Integrated Webcam in Device Manager gave the message "The best drivers for your device are already installed.".I have tried all the steps from Dell's official troubleshooting guide: However, after selecting View → Show hidden devices, I found my Integrated Webcam listed under Imaging Devices. Programs like Skype, OBS, and TestWebCam all fail to detect it.Īt first, the camera appeared to be missing from Device Manager. A few days ago, the built-in webcam stopped working completely. I have a Dell InspiSeries laptop running Windows 10.
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